Charmaine Hammond is a communication master and an engaging presenter. Her ability to synthesize vast knowledge and pair it down into a concise presentation that is memorable is tops! Her skills in conflict resolution are only matched by her teachings of how to avoid conflicts with teamwork, community building, and clarity.

Charmaine is someone you feel you can trust instantly, not just as a professional but as an individual. I feel incredibly fortunate to have worked with her.

Her presentation on the panel session "The Resilience Factor is Your Super Power: Change Management and Dealing with Conflict" was exceptional, and very well received by our audience. Charmaine's knowledge and poignant personal experiences in dealing with conflict, change management, and the resiliency of women in leadership roles is invaluable. I would HIGHLY recommend Charmaine for a speaking engagement for any organization's next event!

Charmaine has provided timely and effective conflict management training to managers at various levels in our organization. These are essential skills for modern leaders. She is able to customize her presentations to suit specific needs and any size of group. In addition, she provides concise support material and follow-up as needed. I highly recommend her services.

Charmaine is a skilled speaker who delivered an engaging virtual presentation on conflict resolution for our Strategic Capability Network group. She made good use of virtual meeting tools (polls, chat, breakout groups) to create an interactive online session. She provided a clear framework, practical advice during a rich Q&A session, and followed-up with several valuable resources. We had very positive feedback about the session from our attendees.

I highly recommend Charmaine Hammond as a facilitator and speaker. She recently led a presentation for our full-time and part-time team focused on conflict resolution and having difficult conversations, and it was both engaging and incredibly valuable.

Charmaine brought a wealth of knowledge and experience to the session. Her approachable and relatable style created a safe and open learning environment, where our team felt comfortable reflecting on their own communication styles and discussing real-life challenges.

She equipped us with practical tools and frameworks that we can apply immediately—particularly helpful in our customer service-based setting, where navigating difficult interactions is part of the job.

Since the session, I've noticed more confidence among team members when approaching tough conversations. I would not hesitate to work with her again or recommend her to other organizations.

I had the pleasure of working with Charmaine Hammond during our November 2025 Joint Health & Safety Committee (JHSC) Day where she delivered an outstanding presentation and discussion on navigating and leading through conflict to an audience of over 100 workers, supervisors and managers.

What impressed me just as much was how easy Charmaine was to work with. She stayed in constant communication in the weeks leading up to the event and she designed the content and materials to match our audience’s needs. That thoughtful preparation showed… her session felt tailored, relevant and high impact. The feedback from participants was overwhelmingly positive.

I highly recommend Charmaine for any organization seeking to strengthen communication, build resilient teams and elevate their approach to conflict resolution. She’s a consummate professional and a genuine pleasure to partner with.

The City of Leduc has partnered with Charmaine in 2023 to offer training to our leadership team. She successfully delivered two full days of training on Conflict Management and we had great feedback from our staff. She was very accommodating with our team and even agreed to have her session recorded so we could offer her valuable session to our whole organization.

Charmaine is very professional, positive and creative in the way she can engage and interact with her audience! Charmaine has gone over and above providing resources and follow up to the training by creating a questions document for others to access with her responses. She has hosted two virtual booster sessions for staff to attend as a follow up to the primary training session. This is such a valuable resource for staff to have the opportunity to follow up with Charmaine to review and discuss the learning and techniques that our staff have been able to implement into their daily practices.

We are looking forward to having Charmaine back to facilitate more training with our organization in 2024. One of our staff said she would attend anything she facilitated as she is an amazing presenter!

I had the privilege of working with Charmaine on a number of projects, including participating in her training on Navigating Workplace Conflict.

Charmaine is an exceptional, dynamic and engaging facilitator who not only brought storytelling into her training but brought fun and laughter! She has a strong ability to foster an inclusive and interactive learning environment which led to the opportunity for our team members to ask great questions and further the learning.

I have also worked with Charmaine on developing some additional training programs and she has always gone above and beyond to support and suggest ways to implement training successfully.

I am a professor teaching Organizational Communications to third-year business students. The students (and I) are incredibly grateful for Charmaine's expert advice and the added time she spends answering specific conflict questions from the students. Without a doubt, the students found Charmaine to be one of the highlights of the course, as they take away so many golden nuggets, giving them confidence in handling conflicts at work and their personal lives. Charmaine Hammond is generous, calm, and precise with her information and advice. She is truly a Certified Speaking Professional.

I have had the privilege of contracting Charmaine as a facilitator for internal staff development activities and as a presenter for annual conferences. Charmaine's attention to detail and time lines makes my job easy. She is loved by the participants with her being one of our #1 picks in presenters. One participant commented, “I walked away feeling overwhelmed but having the tool I can actually use instead of a bunch of theory that is seemingly unattainable.”

I had the privilege of producing and hosting a monthly member event for ICF Toronto where Charmaine was our guest speaker. 

Charmaine blew our audience away by generously sharing her practical, state-of-the-art tips on creating relationships with corporate clients. I can't recommend her highly enough if you're considering booking an engaging speaker.

What can I say about Charmaine? She is an extraordinary person of vast experiences, yet so practical and connecting that you can't help but leave a session with her sated! I run a Peer advisory group in the GTA. She wowed us with her workshop. Her ideas, tricks and tips were put immediately to use by two of my members. All left with "aha's" and a practical takeaway. She is not just entertaining, but connects with authentic presence and awareness of each person in the room.

Charmaine is a pleasure to work with! I've collaborated with her on a number of different sessions to deliver at the corporate level, and all have been so well organized and executed. In addition to her knowledge, she is personable - making her a facilitator that is relatable for viewers to connect with and gain more from her sessions. What I appreciate most about Charmaine's work is her openness and flexibility. She has always been willing to adjust the content being presented to better fit the organization and the audience.

I recently had the pleasure of working with Charmaine at one of our professional development events. Although it was a virtual presentation you could feel her energy and engagement leading up to and during our event (via the engagement in the chat and breakout sessions). She was so flexible and customized her presentation to tie in with our corporate values and messaging and pulled different elements of the whole event into her presentation to really help tie the event together. I would highly recommend Charmaine for future events as her professionalism, energy and engagement made our event a great success.

Charmaine’s keynote brought a dynamic and insightful perspective that truly resonated with our team. She not only captivated our audience with her delivery but also provided perspective that has helped reshape our individual mindset and how each of us fit into the organization. She wove together a narrative that connected with our team members on a personal and professional level. Her follow-up session is only one example of her commitment to ensuring that the principles and lessons shared during the keynote are not just fleeting moments of inspiration but catalysts for lasting change.

Charmaine is easy to talk to and work with; every interaction left us feeling positive, uplifted, and roaring for any challenges ahead. She embodies positivity in her actions, messaging, and follow-through. Charmaine focused on goal-setting, accountability, and human connection but it is very obvious we only scratched the surface of her knowledge and expertise.

Charmaine's keynote presentation was a highlight of our event. In an online environment Charmaine was engaging and connected with our large audience. The feedback from participants showed they found value in her presentation and the tools she shared. I would highly recommend Charmaine as a presenter!

I hired Charmaine to speak at our flagship event and was consistently blown away at her inventiveness, her creativity, and her incredible commitment to delivering content that changed our attendees lives. Her presentation style is immaculate and her ideas are on point. She went above and beyond, repeatedly, to ensure that our attendees were given everything possible to succeed. We hold our speakers for the Grow Retreat to incredibly high standards in terms of who they are personally, the content they bring to the table, and the commitment they bring to supporting our attendees growth. Charmaine was everything we hoped and more. Hire her for your event or consulting...she'll deliver more than you imagine!

Charmaine impressed me with her professionalism, collaboration on content, and the ease she introduces to the delivery of her messaging. I am looking forward to working with Charmaine in the future!

We had the pleasure of working with Charmaine Hammond, and the experience was exceptional. Their presentation was thoughtfully tailored to our profession, featuring engaging and relatable anecdotal stories that truly resonated with our team. The information shared was impactful yet easy to absorb, making it immediately applicable to our daily work. Charmaine Hammond was highly responsive, professional, and a genuine pleasure to collaborate with. Notably, the tools and strategies introduced during the session continue to be used by our team to this day—a testament to the lasting value of their insights. We highly recommend Charmaine Hammond to any organization looking for meaningful, relevant, and enduring professional development.

I had the pleasure of working with Charmaine Hammond on a key project at the Condominium Authority of Ontario (CAO). Charmaine was hired to write and consult on a guide and online learning module focused on communication and conflict resolution in condominiums.

Charmaine’s expertise in conflict management and her ability to translate complex concepts into practical, actionable guidance were invaluable. She deeply understood the needs of our stakeholders, delivering content that was both engaging and impactful.

Her professionalism, collaborative approach, and dedication significantly elevated the quality of our resources. I highly recommend Charmaine to any organization seeking expertise in communication, conflict resolution, and learning development.

Charmaine's warm and engaging style, coupled with a clear framework for navigating difficult conversations, really resonated with our group. We appreciated the practical advice, helpful resources and follow-up after our session, making her suggestions easy to implement. We would happily recommend Charmaine as a speaker for other organizations.

Charmaine Hammond was hired to complete an online 3-hour presentation on High Pressure Communication and Navigating Difficult Conversations for a large team of social workers across our province. I couldn’t have better things to say about Charmaine as a presenter or her material. She was able to captivate an online audience of about 80 people while cultivating an engaging and educational session. Our members were able to walk away with practical skills that could be applied to a wide variety of situations and were applicable in some way to all participants. It is obvious she is highly skilled in what she does and the material she teaches.

Charmaine delivered a virtual professional development session for women in our company called 'Communicating For Success'. The session was very informative and we had lots of positive feedback from attendees in different roles in our organization. This was the kind of session it seemed many of us needed, even if we didn't know we needed it! 

There were lots of good takeaways and over the past 2 months I continue to hear positive testimonials on how helpful this session was for some of our employees. I would highly recommend Charmaine as a speaker to other organizations.

Charmaine Hammond (Hammond International Inc.) embodied WBE Canada’s 2024 National Conference theme of collaboration, learning and empowerment with her keynote presentation: Connection, Recognition and Well-Being. Charmaine is nothing short of inspirational in sharing her experience, positive solutions to everyday conflict in the workplace and strategies for helping teams work better together. Key takeaways and copious note-taking from her captivated audience.

I am grateful to have hired Charmaine to facilitate learning discussions with our front-line employees. The participants found value in the conversation about working better together as close colleagues as well as cross divisional colleagues.

We have had the privilege of working with Charmaine since 2021, where she has successfully delivered a series of training sessions for a large team of Human Resources professionals. Charmaine has skillfully presented a wide range of topics relating to communication strategies, accountability, effectively navigating complex team dynamics, building trust, defining core values, and managing conflict to name a few.

I know that if the team of participants could have her as a guest every quarter they would be thrilled. Charmaine is able to connect with the audience and establish an environment where all feel comfortable to engage and participate. Her working sessions included many effective activities that provided significant value to the outcomes we were trying to achieve.

I cannot recommend Charmaine highly enough. Your organization will not be disappointed in the quality and expertise she brings.

When it came time to plan for Workplace Wellness for our high stress workplace, we interviewed several facilitators. The management team decided to go with Charmaine because she seemed positive, enthusiastic, easy to work with, knowledgeable and extremely likeable. We were not disappointed.

Charmaine was able to deliver three separate virtual sessions that were customized to address our needs pertaining to team wellness and conflict resolution. The feedback was positive, confirming attendees found it to be helpful not only for the workplace but for life in general. 

Throughout the process, Charmaine was responsive, flexible, impactful and an absolute pleasure to work with. She was generous with her time, meeting for feedback after every session and tweaking the next session to respond to our unique goals and objectives. I would highly recommend Charmaine to any organization interested in fostering a healthier and happier workplace culture.

Charmaine believes that when we bring our best selves to the workplace, we can move through anything. Conflict, difficult conversations, competition, all come with us to the workplace because we’re all human. Charmaine’s training connects us with the humanness of ourselves. In my own corporate experience, I saw many consultants come in with pie-in-the-sky ideas, gather a group for a day or two, and then leave with no real way to make the knowledge real. Charmaine’s work with people is grounding and offers training that is real, concise, and actionable. Exactly what we need in today’s busy world.

Charmaine was our featured guest at a recent Female Wave of Change Canada virtual meeting and she skillfully and thoughtfully engaged with our audience. Charmaine shared her wisdom and broad experience related to sponsorship and collaboration and modeled collaboration in action.

I would highly recommend Charmaine as a speaker, radio show or podcast guest, trainer or consultant to any organization or group who is interested in learning how to build and maintain collaborative partnerships and successful sponsorship relationships.

Charmaine's insightful and engaging session on Trusted Relationships for Business Success was a highlight of the event. Her ability to share practical learning through storytelling strongly resonated with our audience on both a personal and professional level and will undoubtedly have a positive impact on our approach to building trusted relationships and collaborative communication. It was terrific working with Charmaine and would definitely work with her again on future events. 

If you are looking for a kind, enthusiastic, engaging, and easy to work with speaker, Charmaine is your person! Sheridan Alumni invited Charmaine back on campus (virtually) to speak to Sheridan students and alumni during our Career Ready Speaker Series event. Our goals for these talks are to educate, inspire and motivate Sheridan’s students and, ultimately, add to their career readiness, and we can say without a doubt, that with Charmaine’s help, we were able to achieve these goals. Through her amazing storytelling abilities, students and alumni gained valuable tips and insight into teamwork and collaboration, and how it can help them in their future careers. Charmaine’s energy and smile are contagious, and you just can’t help but pay attention to her while she is speaking.

I would HIGHLY recommend Charmaine for any speaking engagement. You will not be disappointed!