About Charmaine Hammond
Charmaine Hammond, MA, CSP, is one of Canada’s most respected authorities on conflict management, psychologically safe workplaces, and collaborative leadership. For more than three decades, she has helped corporations, government agencies, and organizations build stronger teams through trust, communication, and creating healthy inclusive workplace cultures.
A transformational speaker, facilitator, and best-selling author, Charmaine has presented to more than half a million people worldwide—from Canada and the United States to Singapore—equipping leaders and teams with practical tools that create measurable, sustainable change. Known for her “no-fluff, high-value” approach, she delivers strategies that audiences can apply immediately to improve communication, reduce conflict, and foster inclusive, respectful workplaces.
Charmaine’s expertise is rooted in real-world experience. She began her career as a Correctional Officer—yes, she worked in jails—where she developed powerful strategies for communication, conflict resolution, and emotional regulation under pressure. She later served as a mental health counsellor, program manager, and crisis responder before transitioning into corporate dispute resolution and mediation. These experiences formed the foundation of her mission: to make workplaces—and the world—kinder, safer, and more connected.
Today, Charmaine is a Certified Speaking Professional (CSP™), a designation held by only 65 speakers in Canada. She is a highly sought-after keynote speaker, corporate trainer, and facilitator who has led hundreds of workshops and mediations for industries including government, municipal services, healthcare, energy, education, finance, and nonprofit sectors. Her programs are also available through online training courses.
She holds a Master’s Degree in Conflict Analysis & Management, is an eleven-time bestselling author, and has been featured in Inc., Occupational Health & Safety Magazine, CPHR, and numerous TV and radio programs. Charmaine is also recognized for her expertise in guiding organizations through breakdowns in collaboration—helping teams reset, repair relationships, and move forward with clarity and confidence.
Whether she is on a conference stage, training leaders, or facilitating difficult conversations, Charmaine’s message is consistent: healthy communication is not a “soft skill”—it is an essential skill and business advantage.
Pamela Thompson
Female Wave of Change
"I would highly recommend Charmaine as a speaker, radio show or podcast guest, trainer or consultant to any organization or group who is interested in learning how to build and maintain collaborative partnerships and successful sponsorship relationships. I would highly recommend Charmaine as a speaker, radio show or podcast guest, trainer or consultant to any organization or group who is interested in learning how to build and maintain collaborative partnerships and successful sponsorship relationships."
CHARMAINE HAMMOND
CONTACT
Toronto, Ontario, Canada
Social
Copyright 1997 - 2026 Hammond Int Inc, All Rights Reserved.